
FAQ
FAQ
How are the bottle fillers build? What is it made of?
The filler is based on stainless counter pressure bottle filler commonly available on the internet and in stores specialized in homebrewing accessories. The supporting structure is then based on a modified workshop tool stand, which is supplemented with structural parts created by 3D printing. The material of the plastic parts is PETG (Glycol Modified Polyethylene Terephthalate), which is suitable for the creation of mechanical parts.
What is the long-term durability?
Our testing fillers made many batches without a single failure. All parts that are subjected to stress are reinforced accordingly. There is no need to worry when used properly. However, please do not overtight bolts and do not use excessive force while handling. And if should something fail? Let me know and I'll send you new part.
So far no failure reported!
What if I already have the stainless filler?
If you already have the stainless bottle filler body, you can take advantage of the option to purchase just the stand itself together with the universal filler bushing. This bushing is enlarged and can accommodate most of the fillers of the same type. A set of shims is then included for fine tuning to your needs. Before ordering, however, always check that your filler is of the same type and that its dimensions are within the range shown on the pages related to "Stand only" options.
How does shipping and delivery work?
Shipment of goods in stock usually takes place within a week. For goods that are out of stock within 2-3 weeks depending on the availability of input materials.
For international shipping, I mostly use national post service or carriers cooperating with Packeta group. If there is another delivery option available for your region it'll be visible upon checkout. The last mile carrier might be decided later in the delivery process.
For orders outside EU, please contact me via contact form or email. In the case of delivery outside the EU, it is your responsibility to cooperate with the relevant customs office and pay the customs and tax fees. Longer delivery times are also to be expected.
Can I pay in other currency than EUR?
Sure! For such order, please contact me via contact form or at info@hopsandprints.com
Why is shipping cost so high?
The price of transport is affected by the weight of the package (usually 4-5 kg). Especially for international transport, it is necessary to take into account higher transport costs. If you think the transport cost is too high, let me know via contact form and I'll check current pricing for you. It is possible that your country is not yet set up properly thus maximum transport fee of 39,99 eur applies.
Why is it out of stock?
Due to limited capacity, I only hold a small stock. Goods are restocked regularly according to demand within days. For more precise information you can use the contact form.
Is there a possibility of other colours?
Of course! The filler stand can be made in almost any colour combination. Please use the contact form for such an order.
Why my filler stand looks a bit different?
I am constantly improving the design of my products. Therefore, it may happen that the design of the filler stand you receive may differ slightly from the photos. However, the principle and functions remain the same.